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IT Management - English

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  1. Service Automation Framework
    Service Automation Framework
    €49.00 €44.95
  2. ITIL® Foundations Courseware
    ITIL® Foundations Courseware
    €66.82 €61.30
  3. TRIM: The Rational IT model
    TRIM: The Rational IT model
    €49.00 €44.95
  4. IT Capability Maturity Framework™ (IT-CMF™) 2nd edition
    IT Capability Maturity Framework™ (IT-CMF™) 2nd edition
    €80.61 €73.95
  5. The ITIL Process Manual
    The ITIL Process Manual
    €49.00 €44.95
  6. SIAM: Principles and Practices for Service Integration and Management
    SIAM: Principles and Practices for Service Integration and Management
    €49.00 €44.95
  7. Lean IT Partnering
    Lean IT Partnering
    €37.01 €33.95
  8. Foundations of Information Security Based on ISO27001 and ISO27002 – 3rd revised edition
    Foundations of Information Security Based on ISO27001 and ISO27002 - 3rd revised edition
    €40.28 €36.95
  9. Implementing Effective IT Governance and IT Management
    Implementing Effective IT Governance and IT Management
    €49.00 €44.95
  10. IT Service Management Based on ITIL® 2011 Edition
    IT Service Management Based on ITIL® 2011 Edition
    €43.55 €39.95
  11. ASL® 2 Self-assessment -diagnosis for application management
    ASL® 2 Self-assessment -diagnosis for application management
    €21.75 €19.95
  12. Scrum - A Pocket Guide
    Scrum - A Pocket Guide
    €23.93 €21.95
  13. COBIT® 5 - A Management Guide
    COBIT® 5 - A Management Guide
    €27.20 €24.95
  14. Open Information Security Management Maturity Model O-ISM3
    Open Information Security Management Maturity Model O-ISM3
    €37.01 €33.95
  15. Six Sigma for IT Management - A Pocket Guide
    Six Sigma for IT Management - A Pocket Guide
    €23.93 €21.95
  16. The Service Catalog
    The Service Catalog
    €49.00 €44.95
  17. IT Outsourcing Part 1: Contracting the Partner
    IT Outsourcing Part 1: Contracting the Partner
    €27.20 €24.95
  18. ABC of ICT
    ABC of ICT
    €49.00 €44.95
  19. Microsoft Operations Framework 4.0 - A Pocket Guide
    Microsoft Operations Framework 4.0 - A Pocket Guide
    €23.93 €21.95
  20. Implementing Metrics for IT Service Management
    Implementing Metrics for IT Service Management
    €57.23 €52.50
  21. IT Service Management - Global Best Practices, Volume 1
    IT Service Management - Global Best Practices, Volume 1
    €76.19 €69.90
  22. ABC of ICT - Card deck
    ABC of ICT - Card deck
    €21.75 €19.95
  23. Implementing IT Governance - A Practical Guide to Global Best Practices in IT Management
    Implementing IT Governance - A Practical Guide to Global Best Practices in IT Management
    €49.00 €44.95
  24. Implementing IT Governance - A Pocket Guide
    Implementing IT Governance - A Pocket Guide
    €23.93 €21.95
  25. Implementing ISO/IEC 20000 Certification: The Roadmap
    Implementing ISO/IEC 20000 Certification: The Roadmap
    €49.00 €44.95
  26. ISO/IEC 20000 - An Introduction
    ISO/IEC 20000 - An Introduction
    €47.42 €43.50
  27. ABC of ICT: The Exercise Workbook
    ABC of ICT: The Exercise Workbook
    €27.20 €24.95
  28. Service Management Strategies that Work
    Service Management Strategies that Work
    €49.00 €44.95
  29. Foundations of ITIL® V3
    Foundations of ITIL® V3
    €49.00 €44.95
  30. Defining IT Success Through The Service Catalog
    Defining IT Success Through The Service Catalog
    €49.00 €44.95
  31. IT Service Management from Hell based on Not ITIL
    IT Service Management from Hell based on Not ITIL
    €13.08 €12.00
  32. Service Agreements - A Management Guide
    Service Agreements - A Management Guide
    €27.20 €24.95
  33. Six Sigma for IT Management
    Six Sigma for IT Management
    €49.00 €44.95
  34. Metrics for IT Service Management
    Metrics for IT Service Management
    €49.00 €44.95
  35. IT Service Management from Hell
    IT Service Management from Hell
    €13.08 €12.00
  36. Capacity Management - A Practitioner Guide
    Capacity Management - A Practitioner Guide
    €49.00 €44.95
  37. Information Security based on ISO 27001/ISO 27002
    Information Security based on ISO 27001/ISO 27002
    €27.20 €24.95
  38. Implementing Information Security based on ISO 27001/ISO 27002
    Implementing Information Security based on ISO 27001/ISO 27002
    €27.20 €24.95
  39. IT Outsourcing - An introduction
    IT Outsourcing - An introduction
    €37.01 €33.95
  40. ITIL® V3 - A Pocket Guide
    ITIL® V3 - A Pocket Guide
    €23.93 €21.95
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