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  1. ABC of ICT
    ABC of ICT
    €49.00 €44.95
  2. Microsoft Operations Framework 4.0 - A Pocket Guide
    Microsoft Operations Framework 4.0 - A Pocket Guide
    €23.93 €21.95
  3. The Sarbanes-Oxley Body of Knowledge SOXBoK: An Introduction
    The Sarbanes-Oxley Body of Knowledge SOXBoK: An Introduction
    €21.80 €20.00
  4. Implementing Metrics for IT Service Management
    Implementing Metrics for IT Service Management
    €57.23 €52.50
  5. Process Management Based on SqEME®
    Process Management Based on SqEME®
    €37.01 €33.95
  6. IT Service Management - Global Best Practices, Volume 1
    IT Service Management - Global Best Practices, Volume 1
    €76.19 €69.90
  7. ABC of ICT - Card deck
    ABC of ICT - Card deck
    €21.75 €19.95
  8. Implementing IT Governance - A Practical Guide to Global Best Practices in IT Management
    Implementing IT Governance - A Practical Guide to Global Best Practices in IT Management
    €49.00 €44.95
  9. Implementing IT Governance - A Pocket Guide
    Implementing IT Governance - A Pocket Guide
    €23.93 €21.95
  10. Implementing ISO/IEC 20000 Certification: The Roadmap
    Implementing ISO/IEC 20000 Certification: The Roadmap
    €49.00 €44.95
  11. ISO/IEC 20000 - An Introduction
    ISO/IEC 20000 - An Introduction
    €47.42 €43.50
  12. ABC of ICT: The Exercise Workbook
    ABC of ICT: The Exercise Workbook
    €27.20 €24.95
  13. BiSL®: Business Information Services Library - Management Guide
    BiSL®: Business Information Services Library - Management Guide
    €27.20 €24.95
  14. Service Management Strategies that Work
    Service Management Strategies that Work
    €49.00 €44.95
  15. Foundations of ITIL® V3
    Foundations of ITIL® V3
    €49.00 €44.95
  16. The EFQM excellence model for Assessing Organizational Performance
    The EFQM excellence model for Assessing Organizational Performance
    €27.20 €24.95
  17. Defining IT Success Through The Service Catalog
    Defining IT Success Through The Service Catalog
    €49.00 €44.95
  18. IT Service Management from Hell based on Not ITIL
    IT Service Management from Hell based on Not ITIL
    €13.08 €12.00
  19. Service Agreements - A Management Guide
    Service Agreements - A Management Guide
    €27.20 €24.95
  20. Six Sigma for IT Management
    Six Sigma for IT Management
    €49.00 €44.95
  21. Metrics for IT Service Management
    Metrics for IT Service Management
    €49.00 €44.95
  22. IT Service Procurement based on ISPL
    IT Service Procurement based on ISPL
    €23.93 €21.95
  23. IT Service Management from Hell
    IT Service Management from Hell
    €13.08 €12.00
  24. Courseware based on the ArchiMate® 3.2 – Foundation Syllabus
    Courseware based on the ArchiMate® 3.2 – Foundation Syllabus
    €217.95 €199.95
  25. Ecosystems Architecture
    Ecosystems Architecture
    €40.28 €36.95
  26. ABC2021EBOOKE
    ABC 2021 EBOOKS
    €121.00 €100.00
  27. Capacity Management - A Practitioner Guide
    Capacity Management - A Practitioner Guide
    €49.00 €44.95
  28. SOA Source Book
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    €37.01 €33.95
  29. eSourcing Capability Model for Client Organizations - eSCM-CL
    eSourcing Capability Model for Client Organizations - eSCM-CL
    €84.97 €77.95
  30. Information Security based on ISO 27001/ISO 27002
    Information Security based on ISO 27001/ISO 27002
    €27.20 €24.95
  31. Implementing Information Security based on ISO 27001/ISO 27002
    Implementing Information Security based on ISO 27001/ISO 27002
    €27.20 €24.95
  32. IT Outsourcing - An introduction
    IT Outsourcing - An introduction
    €37.01 €33.95
  33. PRINCE2® 2009 Edition - A Pocket Guide
    PRINCE2® 2009 Edition - A Pocket Guide
    €23.93 €21.95
  34. ITIL® V3 - A Pocket Guide
    ITIL® V3 - A Pocket Guide
    €23.93 €21.95
  35. Surviving outsourcing
    Surviving outsourcing
    €27.20 €24.95
  36. Foundations of Information Security Based on ISO27001 and ISO27002
    Foundations of Information Security Based on ISO27001 and ISO27002
    €37.01 €33.95
  37. IT Outsourcing Part 2: Managing the Sourcing Contract
    IT Outsourcing Part 2: Managing the Sourcing Contract
    €27.20 €24.95
  38. Implementing Strategic Sourcing
    Implementing Strategic Sourcing
    €49.00 €44.95
  39. Information Security Management with ITIL® V3
    Information Security Management with ITIL® V3
    €49.00 €44.95
  40. ITSM Process Assessment Supporting ITIL (TIPA)
    ITSM Process Assessment Supporting ITIL (TIPA)
    €49.00 €44.95
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